I always enjoy staying in Gatlinburg in one of Parkside’s cabin. We usually choose a different cabin each visit and have never been disappointed. Another wonderful stay!
Things at the cabin were great. Two things you may consider changing. One the toilet paper holder above the register should be moved, we had toilet paper all over the floor. Less is more, too much on the deck area. I like rockers but the took up to much room.
Everything was great except for the bugs. Beautiful cabin, gorgeous view.
Checkin was super easy n much appreciated after 6 hour drive! Gentlemen who checked us in was awesome helping answer questions! Cabin was cute n quaint. I was disappointed there was no view however, but it was secluded which was nice!
We have always used Parkside Cabin Rentals and have never been disappointed.
We loved renting from Park Side Cabin Rentals! Rental process was easy, cabin was clean and spacious with everything we needed to cook, do laundry, etc. This was our first time renting a cabin and we will never rent another hotel room in the Smokies again!
The overall experience was wonderful. Office staff was very helpful. However, I would strongly suggest that cleaning staff looks over the pans before a new guest arrives. As one of our pans was completely charred across the bottom and I couldn't use it until I went to the store and purchased a scrubber. Pans do not come clean in a dish washer.
The cabin was beautiful and a perfect layout for our family of 10 (6 adults and 4 children) mountain vacation. Lots of comfortable seating. The beds were very comfortable, the location was perfect, hot tub and fire pit with great rockers was wonderful. The bathrooms were all updated and very nice. It was great to see all white linens on the beds and no comforters so we knew they everything had been laundered. There were lots of pillows but no blankets. Unfortunately, the cleanliness was substandard. Lots of cob webs ( behind beds, corners and light fixtures). The kids walked barefoot in the cabin while we were unloading and the bottom of their feet were literally black. Seems like the floors, especially in the game room had not been mopped. Evidently it was carpenter bee season. The bees didn’t bother us except they were boring holes in lots of the exterior of the cabin (sawdust on outdoor furniture and hot tub). The downstairs bedroom had lots of sawdust on the couch. The air conditioning kept the majority of the cabin cool except for the first floor bedroom stayed warm and the game room on the first floor was freezing. As an owner of a beach rental property, I would love to speak to the owner of Hidden Hill Retreat. Our family will be returning to Gatlinburg in the future and hopefully could stay with Parkside again.
Cabin was clean, perfect for 2 people, quite considering close to Gatlinburg. The outside porch was perfect for evening meals and enjoyed the birds dropping in. The shower water was hot which I appreciated. A gentlemen who worked the phone line was super helpful (he’s from NY, has a son) sorry don’t recall his name but, he really helped nailing down the cabin and answered all my questions so this was an awesome good first impression. Everything he mentioned about the cabin was true too! Easy check out too. Great experience staying in this cozy, clean and quiet cabin.
Check in was easy and cabin was easy to find. The cabin was clean and nice. We loved being right on the creek.
Great! The cabin was very clean and and well maintained. Very easy and pleasant check in.
The cabin was cozy, clean and I loved the view from our porch and in the hot tub!!! Thank you, we will definitely come back.
Easy check in.....Cabin was very clean and had everything we needed.
The cabin was beautiful and very clean great view the people in the office was very friendly will definitely be booking with them when I go back
The cabin is beautiful. The staff was very friendly and helpful. It's in a great location for all your sight seeing needs.
Everything was great, nice cabin and great customer service , our doggie even enjoyed the stay
2 of 3 lights in north bathroom not working toaster not working lamp in north bedroom switch broke the cold are vent next to dining table very dirty, same as last year sink drain in south bedroom not good
Cabin was very clean and decorated beautifully. Jacuzzi and hot tub worked and was so relaxing. Basic necessities were provided. Great location with an amazing view. Will definitely be back.
The cabin was just adorable. Just a few minor issues ie. light bulbs out, some plugs not working. But overall it was clean and huge inside plenty of room for a large family like ours.
We enjoyed our cabin. The beds are comfy and clean, the location was perfect. We stayed in the cabin one other time. We like a discount when available. Very satisfied.