Everything was great except the bed was uncomfortable. Everyone was so helpful & nice. I enjoyed my stay.
Great service, Great breakfast, compared to the other places I've stayed around the area this has been our best experience so far. We will stay again. I did find some sticky finger print residue on the cabinet to the fridge I think could easily be cleaned and was possibly looked over while cleaning.
I was a little disappointed in the room. I felt the carpet looked dirty and for the price expected the room to be nicer. I did like the fact we were in a balcony room over the creek and your breakfast meal was very good. Staff were all kind
Very good
The room was nice and clean. The pool was clean and at a good temperature. The hot tub was loud due to the intake holes. It was hard to have a conversation in there. Breakfast was good except one day the meat was over cooked. It would have been better if the mixed fruit was fresh not canned. The stafff was excellent and very helpful: The location was perfect and there was a trolly stop right out front. We plan to come back next year with friends.
Everything was very comfortable and clean. The accommodations were perfect for our family’s stay and we loved all of the amenities offered. We plan to come back!
We enjoyed our stay rooms were clean. People were very friendly. Breakfast was good. Seen plenty of wildlife.
The only thing you could do to improve my stay would have been hand towels that weren't so rough. I know you have to launder a lot of laundry, but a high thread count will launder just as well as a tough towel.
All staff seem to be customer focused. Hotel is not "modern" but is well maintained and very clean (I ran my finger down the top of the hallway wood trim and found no dust). The walk-in shower was well designed and functioned well. The breakfast bar was good, but I would prefer that bacon was on the menu every day.
I have stayed multiple times at The Inn on the River and I've never been disappointed. The rooms are always clean and the staff are so friendly. My favorite place to stay in Pigeon Forge!
Great visit clean, quiet . Good good .
We enjoyed having a door to the outdoors by the river. The popcorn when we arrived was exciting for my 11 year old and the breakfast was well stocked and good.
Renovations made to the hotel are nice. The property is centrally located which is great. Staff were very friendly. We plan to come back.
great. enjoyed our experience
1. Very clean hotel 2. Front desk staff, breakfast staff and maid staff are some of the best I've encountered.
We reserved through Expedia and thought we were getting river view but we did not.. so we will definitely call the Inn directly next time.. We will definitely be back.
Ok desk helpful
Everything was great. Very clean. Peaceful place to stay. Convenient location to where we wanted to be
Great people at reception area!
Staff was friendly! Loved our River view patio! Breakfast buffet was excellent!