I like the fact you have same folks working front desk and they remember who I am ... returning customer
Creek side view was amazing, would love for the pool side cafe to be open later on the weekends. Friendly staff. Very affordable.
Very family friendly! Will be back
Very clean room. Extraordinarily attentive and friendly staff!! Very pleased. This is our second stay within a year and will definitely be back!!
Staff is always friendly. Rooms always clean We always stay here at Sidney James when we are in Gatlinburg. Always same room 140
Very nice staff! Excellent food and service
Our stay is perfect and I will stay agin
I love this place my wife and I first came here in 2009 and 11 years later we still make multiple trips here a year
Friendly customer service! EXTRA clean and well maintained Pool, as always was a hit
Very nice place staff very nice
The lady at the front desk has been very sweet and helpful.
Other than needing a few updates I thought it was a very nice hotel. Room was clean and staff was friendly. We enjoyed the indoor pool (other than a few other guests not following pool and hot tub rules). We would stay here again.
ive been coming here for years... it is my go to in Gatlinburg...
great service from staff, Nice rooms. Nice stay.
No issues staff was great Room was clean
Nice stay, very clean and comfortable
Great place place to stay
The room was nice and clean and front desk personal were very nice. I would have liked a micro wave in the room. That was the only thing That I thought was need.
Our stay is always perfect!
It's mine and my wife's favorite place to stay when we're in town and the kids absolutely love the pool